✅ Refund & Cancellation Policy – J M J Electronics
At J M J Electronics, we aim to provide transparent and reliable home appliance repair services. This policy explains our cancellation and refund terms.
1. Service Cancellation
Customers can cancel or reschedule a service request before the technician is assigned or dispatched.
If a technician has already been assigned or has reached the service location, a visiting or inspection charge may apply.
2. Inspection / Visiting Charges
- A basic visiting or inspection charge may be applicable
- This charge covers the technician’s time and diagnosis
- Inspection charges are non-refundable once the visit is completed
3. Repair Charges
- The total repair cost will be informed before starting the work
- Repair work will only proceed after customer approval
- Once the service is completed, charges are non-refundable
4. Advance Payments
- In some cases, advance payment may be required for spare parts
- This amount will be adjusted in the final bill
- If the required part is unavailable or service cannot be completed, the advance may be refunded
5. Eligible Refund Cases
Refunds may be considered only under the following conditions:
- Service was not delivered after payment
- Duplicate payment was made
- Verified issue directly caused by our service
All refund requests are reviewed based on service records.
6. Warranty Support
- A limited service warranty may be provided depending on the repair
- If an issue arises within the warranty period, we will inspect and resolve it
- Refunds are not applicable for issues covered under warranty service
7. Refund Processing
- Approved refunds will be processed within 5–7 working days
- Refunds will be issued through the original mode of payment
8. Service Area
We provide doorstep appliance repair services only in Bengaluru and nearby areas.
9. Contact Details
Business Name: J M J Electronics
Owner Name: Naveen Kumar
📞 Phone: +91 8050566810
📍 Address:
1st Floor, No 40, Sri Krishna Temple Road,
Near D B Sandra Lake, Doddabommasandra,
Bengaluru, Karnataka – 560097
10. Disclaimer
J M J Electronics is an independent home appliance repair service provider. We are not affiliated with or authorized by any appliance brands or manufacturers.
